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Client - Testimonials

"Ian Group is another sharp arrow in my agency’s quiver.  While most claims go without a hitch, for those that have the potential to become a challenge, or have already gone South, IAN Group provides straight forward analysis, expectation management, strategic advocacy and complete follow through.  We have accounted for multiple “wins”, that without IAN Group’s dogged determination, would have been highly improbable.  IAN Group provides a value added service that sets my agency apart from the rest."
Ben Bartlett - Bartlett, Baggett & Shands Insurance Agency

"We had a massive ice storm in a small community (to which we have some of our highest reflected premiums come from) a few weekends ago. It broke trees and limbs all over town. We insure the Country Club and the golf course had virtually every tree on the course with a limb down or worse. Trent Phillips – our “claims guy” - was able to take an initial denial of the claim by the insurance company and find coverage within the policy for over $200,000. It was quite a feat – and truthfully, not uncommon for Trent to be able to do this. He’s invaluable to us."
Mark Bridges, Insurica – DFB Insurance Group

“Trent’s knowledge of the policy is certainly above par it’s how he is able to see the end result using the policy language that is certainly his gift.”
Tracie Loweance - Agent

“Should I even ask how you were able to get this paid?”
Bill Bridges - CEO DFB/Insurica

“The IAN Group has moved the negotiation starting point into a position that will favor the end result, to which they have already seen the outcome.  This is purely brilliant.”
Vice President of Claims, Independent Insurance Carrier

“We are part of a multi-million dollar facility that works with vendors throughout the world.  We asked Trent to sit in on our Emergency Action Plan and was astounded by the questions he poised for us to consider.  Even more interesting was that he already had the answer to our 'what if'".
Gary Culp, Vice President Global Animal Products, Inc.

“IAN Group and their staff is incomprehensible!  I have sold insurance for over 40 years and I would consider myself an expert in the business.  What I have realized is that while I can sell the product, in this day and age the agent doesn’t have near the “stroke” we once had with adjuster and carriers.  The IAN Group has the knowledge and language to communicate to not only the policyholder but to the carrier in a way that the end result is achieved and both parties are actually in agreement. That just doesn’t happen!”
Regional Manager, Independent Insurance Carrier